Cancellation Policy

Cancellation & Refund Policy

Last Updated: 10 Feb, 2021

Cancellation & Refund is based on services being booked. Different services include land package, cruise, flights & supplement services. Details as follows:

Land Package Cancellation Policy

If the trip is cancelled for any reason what-so-ever, including cases of voluntary cancellation by the customer, the cancellation charges as mentioned in the brochure or the itinerary will apply. In the absence of any such information, the following cancellation charges will apply:

45 days or more, prior to check in

No cancellation charges. 100% amount will be refunded to your flynote wallet

Note: You can request to transfer the amount to your bank for which Rs 2200 will be deducted as service charges

Between 44 and 31 days of check in

25% of the package cost will be deducted as cancellation charges and remaining will be refunded in the flynote wallet.

Note: You can request to transfer the amount to your bank for which Rs 2200 will be deducted as service charges

Within 30 days prior to date of check in

100% of the package cost will be deducted as cancellation charges

Note: Flynote reserves the right to cancel the bookings without any prior notice if the customer fails to make payments in due time.

Cruise Cancellation Policy

In case of cancellation before 45 days of travel date, 30% of booking amount will be levied as cancellation fee
In case of cancellation within 45 days of travel date, cancellation charges are based on Cruise operator’s cancellation policy

Flights Cancellation Policy

Cancellation Policy for Flights dependent upon the airline policy as per booking

Supplement Services Policy

Supplementary services include Visa and Insurance.
Cancellation of services post booking levies a flat 100% of booking amount as cancellation fee

Flynote Wallet Policy

Wallet Money is valid for 1 year from the date of credit to the user's wallet.
Your Wallet balance will be utilised in the order of expiry. Amount expiring first will be utilised first.

Miscellaneous

In case of service disruption at the destination due to natural reasons like weather or calamities, services will be either rescheduled or stand cancelled based on the situation and service provider policy

Please read

Terms & Conditions